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Greatminds
Delivery Process
The greatminds brand takes the delivery process very seriously and we are committed to ensuring the timely delivery of orders and smooth logistics. The following is a brief description of our delivery process:

Order Confirmation & Processing

Once you submit your order, our sales team will immediately confirm and process the order. We will carefully check the order information, including the product model, quantity, delivery address, etc. If you have any questions or need further confirmation, our customer service team will contact you to ensure that the order is accurate.

Preparation & Packaging

After the order is confirmed, we will start the preparation and packaging process. Our warehouse team will carefully select and prepare the required products according to the requirements and specifications of the order, and pack them appropriately to protect them and ensure that they are safe and undamaged during transportation.

Logistics Arrangement

We work with reliable logistics partners to ensure that orders are delivered in a timely manner. According to your choice and requirements, we will arrange suitable logistics methods, such as express delivery, freight, etc. We will keep close communication with the logistics company to track the logistics status of the order and ensure the smooth transportation of the order.

Transportation & Delivery

Once the order is handed over to the logistics company, we will supervise and track the whole transportation process. We will ensure that the order leaves our warehouse within the specified time and is delivered according to the receiving address you provide. We work closely with the logistics company to ensure that your order is delivered on time and share the tracking information of the shipment with you in a timely manner.

Signing & After-Sales Service

When the order is delivered to the destination, we recommend you to inspect and sign for the goods when you receive them. Please check the quantity and quality of the goods carefully and make sure there is no damage or missing. If you have any questions about the merchandise you received or need after-sales service support, our customer service team will be ready to provide you with assistance and solutions.

Get In Touch

 No.3, Liansheng Road, Yuhang District, Hangzhou, Zhejiang, China
 +86-13655844979
Wechat: cc195180236

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